CE Course Schedule
Course Listings as of November 21, 2009 at 8:30pm
Microsoft Certified Desktop Support Technician
ITMT 1000 Implement and Support Microsoft Windows XP Professional
(48.0 hours/$749.00/$75.00 Lab)
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional. MOC 2272.
Prerequisites: A+ & Network+ certification or equivalent knowledge of computers and operating systems.
5 97504 Oct 5 - Nov 11 6:00pm -10:00p MW HBC 412.0 OH Hosseini, Siavash
ITMT 1079 Supporting Users of the Microsoft Windows XP Operating System
(48.0 hours/$749.00/$75.00 Lab)
This course provides students with the knowledge and skills to troubleshoot and escalate or repair problems with Windows desktop operating systems by reacting to incident requests from end users. Students will be provided the basic knowledge of system architecture and security needed to provide the students with the requisite skills required to support end users and adhere to ITIL/MOF foundational operations. MOC 2261 & 2262.
Prerequisites: ITMT 1000 Implementing & Supporting Windows XP Professional
5 97505 Nov 16 - Jan 13 6:00pm -10:00p MW HBC 412.0 OH Hosseini, Siavash
ITNW 7006 Microsoft Certified Desktop Support
(96.0 hours/$1345.00/$150.00 Lab)
This course addresses the implementation and desktop support needs of customers that plann to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides students with the knowledge and skills to troubleshoot and escalate or repair problems with Windows desktop operating systems by reacting to incident requests from end users. Students will be provided the basic knowledge of system architecture and security needed to provide the students with the requisite skills required to support end users and adhere to ITIL/MOF foundational operations.
Prerequisites: A+ & Network+ certification or equivalent knowledge of computers and operating systems.
5 97503 Oct 5 - Jan 13 6:00pm -10:00p MW HBC 412.0 OH Hosseini, Siavash
Last Updated: November 21, 2009 at 8:30pm
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Prices and Fees listed above are subject to change without notice, please
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NOTE: The first column indicates the current status of
the course. If the section is open, then the number indicates the
remaining
SEATS AVAILABLE. A small "c" in the
first column indicates a
CLOSED section which is currently
filled and a small "x" indicates a
CANCELLED
class which is no longer offered.
