Dispatcher, College Police
Job #0911005
This position is past the Close Date, no more applications will be accepted.
Position Information
| Location | Service Center |
| Hours | As assigned |
| Salary | $2,239 -$2,685/Monthly |
| FLSA Status | Non-Exempt |
| Criminal Background Check | Pre-Employment Criminal Background Checks are required for all Staff and Faculty positions. |
Job Purpose
To dispatch College police officers, monitor alarm systems, and relay information.
Reports To
College Police, Sergeant
Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.
- Answers multi-line telephone, emergency numbers, and non-emergency lines.
- Monitors video surveillance systems.
- Communicates with officers via police radio.
- Dispatches police and safety officers to request for service calls.
- Monitors fire and security alarms for all campuses.
- Obtains and relays information from the Texas Law Enforcement Telecommunications System for person and vehicle information.
- Enters data, maintains daily logs, logs citations, and permits.
- Assists Police Chief, supervisors, officers, and other law enforcement agencies via computer or telephone with receiving and relaying information.
- Assists in maintaining 24/7 communications operations.
Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Required
- Texas Penal Code, Texas Code of Criminal Procedure, Texas Family Code, Texas Education Code, Texas Motor Vehicle Code, and Texas and National Crime Information Centers (TCIC/NCIC) requirements.
- Current principles and practices related to safety and security.
Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Required
- Maintaining an established work schedule, which may include days, evenings, nights, and weekends.
- Effectively using interpersonal and communications skills including tact and diplomacy.
- Effectively using organizational, planning, and problem solving skills.
- Effectively interpreting laws and regulations, making decisions, maintaining composure, and working effectively under stressful conditions and emergency situations.
- Interacting with people of different social, economic, and ethnic backgrounds.
- Operating telephones, radios and other office equipment.
- Following and effectively communicating verbal and written instructions.
- Establishing and maintaining effective working relationships.
Computer Skills
Required
- Demonstrated proficiency using standard office software applications.
Physical Requirements
- Occasional lifting of objects up to 10 pounds
- Subject to extended periods of intense concentration in listening to radio calls and monitoring alarms.
- Subject to sitting for extended periods of time.
- Work is routinely performed in office environments
Work Experience
Required
- One year work experience in telecommunications or equivalent work experience and training that provides the required knowledge and skills.
Preferred
- Two years telecommunications experience.
Education
Required
- High School diploma or equivalent.
Preferred
Licenses/Certifications
Required
Preferred
- Telecommunication License issued by the Texas Commission on Law Enforcement Officer Standards and Education.
Other
Required
- Past supervisors may be interviewed for a reference.
Preferred
- Knowledge of College's and College Police Department policies, procedures, and standard operating practices.
Safety
- Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
ACC Benefits Overview
Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 90 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.
