Job Description - Assistant, International Student Admissions Description View created on 11/23/2009
Assistant, International Student Admissions
Reports To
Supervisor, International Student Admissions
Job Purpose
To provide support services to prospective students though the international student website; assists students in person and by telephone, regarding immigration and admission requirements.
Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.
Responds to international student inquiries by email for immigration advising, admission requirements, referral to other departments or institutions; sends prospective student application packets; stays abreast of College updates and regulations.
Revises information in student documents as requested; ensures documents received by International Student Office are completed correctly, updates are made on student system and holds are removed; logs documents into spreadsheets, and sends to main Admissions & Records office.
Maintains inventory of all international student forms in the International Student Office; makes copies, or requests large quantity duplication printing; orders forms from appropriate departments.
Orders, maintains, and restocks office supplies utilizing supply log book.
Maintains bulletin board updated with current information affecting international students; creates fliers, and requests brochures from other institutions.
Processes new applications for international students by revising documents received to ensure they meet College admission and Department of Homeland Security requirements; maintains files for audit purposes.
Assists students at the front desk and by phone regarding inquiries on immigration status, admission requirements, holds on records, and change of information on records.
Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Required
Principles and practices of international admission procedures.
Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Required
Maintaining an established work schedule.
Effectively using interpersonal and communications skills including tact, discretion and diplomacy.
Effectively using organizational and planning skills with attention to detail and follow through.
Applying international student policies and procedures.
Applying academic record policy and procedures.
Maintaining confidentiality of work related information and materials.
Establishing and maintaining effective working relationships
Computer Skills
Required
Demonstrated proficiency using standard office software applications and student database systems.
Physical Requirements
Occasional lifting of objects up to 10 pounds
Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
Work is routinely performed in office environments
Work Experience
Required
One year of related work experience.
Preferred
Work experience in international student admissions and/or in analyzing and researching information
Education
Required
High School diploma or equivalent.
Licenses/Certifications
Required
Ability to obtain Notary Public.
Safety
Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
