Job Description - Assistant, Admissions Description View created on 11/22/2009
Assistant, Admissions
Reports To
Supervisor, Admissions and Records.
Job Purpose
To provide support services to prospective and current students, staff, and faculty.
Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.
Provides customer service to prospective, current, and former students; assists students with registration issues and in requesting and distributing student transcripts.
Performs various data entry and clerical duties in order to maintain accurate student records; prepares, receives, reviews, and maintains department records and/or documents; opens and distributes mail, files, and maintains office supplies as needed.
Responds to inquiries from students, departments, or general public by telephone, fax, e-mail, or in person regarding application status, admissions, records, or related department procedures; provides information as requested.
Maintains computerized student files by entering updates and/or deleting records as required.
Verifies enrollment and residency status following established guidelines; processes college identification cards.
Reviews and processes forms necessary to process changes such as reinstatements, withdrawals, schedule changes, and grade changes.
Participates, prepares, and assists with College Connection.
Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Required
Principles and practices pertaining admissions and/or graduation procedures.
Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Required
Maintaining an established work schedule.
Effectively using interpersonal and communications skills including tact, discretion and diplomacy.
Effectively using organizational and planning skills with attention to detail and follow through.
Applying academic record policy and procedures.
Maintaining confidentiality of work related information and materials.
Establishing and maintaining effective working relationships
Computer Skills
Required
Demonstrated proficiency using standard office software applications and student information and database systems.
Physical Requirements
Occasional lifting of objects up to 10 pounds
Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
Work is routinely performed in office environments
Work Experience
Required
One year of related work experience.
Preferred
Customer service work experience and/or work experience in a higher education setting.
Education
Required
High School diploma or equivalent.
Safety
Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
