QUA 1023 INTRODUCTION TO QUALITY ASSURANCE (3-3-0).
This course provides an overview and solid foundation for students who are starting their studies in quality topics. It reviews a comprehensive coverage of quality assurance (QA) functions and activities by providing the student with an insight into problems encountered in obtaining and delivering desirable quality levels. The course reviews the history and development of quality philosophy. The student will gain an understanding of techniques used to achieve conformance of requirements of products and services. The student will be prepared to study quality costs, probability theory and statistical methods to be used in advanced QA courses. This course is identical to BMG 2153 which may be substituted. Credit may not be received for both courses.
Skills: G
QUA 1033 STATISTICAL PROCESS CONTROL (3-3-0). This course is designed to familiarize the student with statistical quality control tools aimed to control the variables of a process focusing on prevention rather than detection and with the purpose of improving the quality and productivity of the services and products of an organization. It reviews fundamental statistical tools, including frequency distributions, attributes and variable control charts, stratification analysis, acceptance sampling, operating characteristics curves and process capability studies. This course prepares students for the American Society for Quality Control (ASQC) technician certification. Prerequisites: QUA 1023 or Instructor approval.
QUA 1044 DESIGN OF EXPERIMENTS (4-3-3). This course expands the statistical applications in quality assurance. It reviews techniques for meaningful measurements and effective process improvements in development, manufacturing, and service organizations. Topics include design of experiments, analysis of variance, pass/fail functional testing, probability plotting, correlation, and regression, process and inspection qualification and validation studies. Studies and practical exercises are conducted in the Quality Assurance Department's personal computer lab. Fee: $12 Prerequisites: QUA 1033.
QUA 1053 QA INTERPERSONAL SKILLS & COMMUNICATION (3-3-0). This course will develop the behavioral skills required to establish and promote "teamwork" toward implementing Total Quality Management and Quality Assurance techniques. The student will review motivation and human factors that affect Quality with emphasizes on the relationship with the internal customer, to encourage cooperative efforts to achieve organizational goals. Students will practice conflict resolution and interactive communication under the premise that without good people skills many of the QA technical skills become useless. This course covers many basic topics from social, behavioral and management sciences and relates them to the Quality Assurance profession. Prerequisites: QUA 1023 or Instructor approval.
QUA 1093 TOTAL QUALITY MANAGEMENT FOR QUALITY ASSURANCE MAJORS (3-3-0). This course is designed to familiarize the student with Total Quality Management (TQM) concepts. The student will review TQM implementation process from a practical standpoint through the five step-by-step methodologies: Preparation, Planning, Assessment, Implementation and Diversification. The course provides a comprehensive coverage of TQM to gain an understanding of the participative management style that relies on the talents and capabilities of both labor and management to continually improve quality and productivity. The student will develop an insight into problems encountered when implementing TQM. It reviews TQM applications in public and private organizations.
QUA 2024 QUALITY PLANNING AND ANALYSIS (4-3-3). This course is a comprehensive Quality Assurance course that integrates multiple quality control tools and concepts into meaningful managerial practices emphasizing the importance of understanding the input and output variables and the process. The student will learn to use Quality Assurance statistical tools in practice problems through case studies including statistical charts interpretations and statistical software data analysis in QA laboratory using personal computers. Fee: $12 Prerequisites: QUA 1033 or Instructor approval.
QUA 2073 QA LEGAL/TRADE REGULATORY STANDARDS (3-3-0). QA Legal/Trade Regulatory Studies includes the review of pertinent national and international Quality Assurance, manufacturing and trade standards. The student will review requirements by state and federal regulatory agencies as they affect quality control. Scope of such agencies as Weights and Measures, Food and Drug, Public Health, Defense Supply and General Service Administration. While the focus is on Quality standards, many other standards that have a direct relation and great influence in quality assurance activities will be covered such as: ISO 9000, ASQC standards, and Military Specifications. The student will be familiarized with Quality auditing: principles and planning, and audit performance practices. Prerequisites: QUA 1023.
QUA 2083 QUALITY ENGINEERING (3-3-0). This course is a study of metrology, inspection and testing, Quality Cost Analysis, product liability, product safety, reliability and maintainability evaluations. The student will focus on the theory and application of prediction, estimation, apportionment methods, failure mode, effect and criticality analysis, parts selection and derating. This course prepares students for the ASQC "Quality Engineer" certification. Prerequisites: QUA 1033.
QUA 2093 QUALITY OF WORKING LIFE AND ENVIRONMENT (3-3-0). This course addresses the growing concern of the social responsibility of organizations and individuals. It emphasizes the relationship with the external customer under the premise of continuous customer satisfaction, understanding the balance between economy and environment. The student will review quality assurance standards of excellence such as Malcom Baldridge National Quality Award criteria to develop measurement skills of Quality performance and customer satisfaction. Prerequisites: QUA 1093.
QUA 2103 PRODUCTION AND QUALITY MANAGEMENT (3-3-0). This course integrates the concept of Production and Quality Management and is designed to prepare students for activities in production and material inventory requirements, production planning and scheduling, personnel management, procurement, analysis and vendors certification. Prerequisites: QUA 1023 or Instructor approval.
QUA 2123 RELIABILITY ENGINEERING (3-3-0). This course reviews the theory and applications of all aspects of modern reliability requirements. The student will be exposed to practical application of these concepts as applied to operating processes, including the review of statistical techniques for predicting and verifying product and service reliability. Students will gain an understanding of reliability design review, maintainability and product safety. This course prepares students for the American Society for Quality Control (ASQC) "Reliability Engineer" certification. Prerequisites: QUA 2083.
QUA 2143 QUALITY SYSTEMS AUDIT (3-3-0). This course reviews the philosophy of internal and external quality system audit, including Quality Assurance auditing methods and procedures. The student will be prepared to perform Quality Assurance audit evaluations. Students will review methods to measure Quality improvements, emphasizing not only the corrective action but making operating and management recommendations to improve Quality and Productivity efficiency. Prerequisites: QUA 2024.
QUA 2151 SPECIAL PROBLEMS IN QUALITY ASSURANCE (1-0-2). Course designed for the advanced student who wishes to pursue a special topic or project in Quality Assurance on an individual basis under the supervision of an instructor. Fee: $4 Skills: P Prerequisites: QUA 1033 or Instructor approval. Laboratory fee may apply depending upon the extent of required laboratory facilities.
QUA 2163 QUALITY ASSURANCE IN PUBLIC SECTOR (3-3-0). This course is designed to present how modern Quality Assurance concepts and techniques are applied in the public sector, (i.e. local, state and federal government and their various agencies). It broadens the scope of QA applications outside manufacturing and emphasizes the need for continuous improvement and customer satisfaction in the public sector. Prerequisites: QUA 1033.
QUA 2173 QUALITY ASSURANCE IN HEALTH CARE (3-3-0). This course specifically addresses Quality Assurance applications in health care and how concepts and techniques are applied in hospitals, clinics, laboratories, and outpatient services. Emphasis is on the need for continuous improvement and customer satisfaction. Prerequisites: QUA 1033.
QUA 2183 QUALITY ASSURANCE IN SERVICE ORGANIZATIONS (3-3-0). This course focuses on growing areas of the service industry, where Quality Assurance techniques can also be applied beyond the traditional manufacturing environment. Students will analyze case studies and video materials to highlight the Quality Assurance practicability in Service organizations. Prerequisites: QUA 1033.
QUA 2193 ADVANCED TECHNIQUES IN QUALITY ASSURANCE (3-3-0). This course will further enhance the student's skills in topics such as Metrology, calibration, gage qualification studies, measurement and inspection capabilities as required by Quality Assurance policies and standards. This includes mathematical models such as reliability, prediction, estimation and apportionment methods. Prerequisites: QUA 2024.