QCTC 1305 TEAMING (3-3-0). A study in group dynamics, synergy, team building, consensus decision making, active listening skills, win/win resolution, confrontation skills, creativity, and brainstorming. Examination of team presentation skills, overall team communication, and resolving personality conflicts. The student will conceptualize the advantages of problem-solving utilizing team dynamics; and formulate and apply interpersonal skills including but not limited to listening and conflict resolution. The student will demonstrate an perform team building skills and practice appropriate decision-making techniques. (QUA 1053)
QCTC 1341 STATISTICAL PROCESS CONTROL (3-3-0). Components of statistics including techniques of collection, presentation, analysis and interpretation of numerical data as applied to statistical control. Stresses application of correlation methods, analysis of variance, dispersion, sampling quality control, reliability, mathematical models, and programming. Prerequisites: QCTC 1343 or Instructor approval. (QUA 1033)
QCTC 1343 QUALITY ASSURANCE (3-3-0). Information on quality assurance principles and applications; designed to introduce the student to the quality assurance profession. The student will describe the benefits and applications of quality assurance; demonstrate proficiency in the use of the tools of quality assurance; and apply sampling techniques. The student will evaluate quality assurance standards; perform system audits; and implement a corrective and preventative action plan. Skills: G (QUA 1023)
QCTC 1401 TOTAL QUALITY CONTROL (4-3-3). The study of integrating work processes using team participation through employee empowerment and teamwork emphasizing the philosophy of customer services and satisfaction. The student will summarize the history and philosophy of management systems; identify the tools of total quality management; explain customer and supplier relationships; demonstrate team building skills; and view work as a process and seek continuous improvement. Prerequisites: QCTC 1343 or instructor approval (QUA 1093)
QCTC 1446 TESTING AND INSPECTION SYSTEMS (4-4-3). A study of testing and inspection systems including pertinent specifications, inspection tools, gauges, instruments, and mechanisms used in illustration the need for maintaining quality to established standards. The student will explain the history, benefits, and applications of testing and inspection systems and utilize the tools, methods and procedures of testing and inspection systems. The student will operate and care for testing and inspection equipment; develop a calibration program with appropriate documentation; and verify traceability to national standards. Fee: $12 Prerequisites: QCTC 1341 or instructor approval. (QUA 1014)
QCTC 1448 METROLOGY (4-4-3). A study of the terminology, methodology, and practice of measurement systems and equipment in the calibration and use of basic measuring tools. The student will convey an understanding of the general methods and procedures used in metrology; apply accepted methods and procedures to perform physical, chemical and/or dimensional metrology; and verify traceability to established standards and/or regulations. Prerequisites: QCTC 1303. (QUA 2083)
QCTC 1491 SPECIAL TOPICS IN QUALITY CONTROL TECHNOLOGY/ TECHNICIAN (4-4-0). Topics address recently identified current events, skills, knowledge, and/or attitudes and behaviors pertinent to the technology of occupation and relevant to the professional development of the student. Learning outcomes/objectives are determined by local occupational need and business and industry trends. (QUA 2154)
QCTC 2331 STANDARDS (3-3-0). A study of the philosophy and theory of standards, appropriate standards organizations, and systems integration relating to the application of standards criteria in society. The student will survey the philosophy and theory of standards and standards organizations; explore and apply the systems management approach as related to the development and application of standards; and examine national, international, and other standards. The student will implement auditing and documentation practices and verify traceability to the appropriate standard. Prerequisites: QCTC 1343. (QUA 2073)