Name:
Email Address:
Phone Number:
Remedy Ticket ID#:
Which department did you request service/help from?
2) Staff resolved issue in a timely manner. strongly agree
agree
disagree
strongly disagree
3) Staff referred issue to appropriate staff for resolution. Yes
No

Department you were referred to:

4) Staff was professional and courteous to me strongly agree
agree
disagree
strongly disagree
5) I feel good about contacting the Help Desk for service in the future. strongly agree
agree
disagree
strongly disagree
Would you like to be contacted by one of our staff? Yes
No